FAQs

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To filter FAQs by categories click on a category name, to view an FAQ click on the question.

Q: How can I contact you?
A:

Please email us any questions and feedback you may have to the below email address:

info@housesittersamerica.com

House Sitters America
#2556
455 Route 306
Monsey, NY
10952

Q: How long does it take House Sitters America to reply to email enquiries?
A:

Generally we reply to email enquiries within 24 hours but please allow 48 hours depending on demand.

Q: Do you have a phone contact?
A:

You may have noticed that House Sitters America does not provide a customer service phone number. In order to keep our prices as low as possible, we have found that the best way to communicate with you is by email - info@housesittersamerica.com - Because we really value all our members and aim to provide a professional service, you may rest assured that we will answer all queries promptly and efficiently. We have compiled a detailed list of FAQs that hopefully will cover most of your questions but our experienced staff are only too happy to answer any email queries you may have.  We strongly believe in the many benefits of house sitting and caretaking for both home owners and house sitters and we aim to provide information and support to assist all of our members and enquiring home owners in successfully utilising our website.

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